Information and privacy forms
Use these forms to ask JSHW for records or to exercise your rights over your personal information. Send completed forms to our Information Officer at privacy@jshwsolutions.com, or deliver them to Office Suite 4-E1, York Street Blvd Shopping Centre, George, 6529.
Not sure which form you need? Just email us and say what you want; we will help.
Asking for records (PAIA)
| Form | Use it to | Cost |
|---|---|---|
| Form 2: Request for access to record | Ask for a copy of any record we hold | R140 request fee, except for your own personal information; copying and search fees may apply |
| Form 1: Request for a copy of the guide | Ask us for the Regulator's PAIA guide | Free |
| Form 5: Complaint | Complain to the Information Regulator about our decision on your request | Free; sent to the Regulator, not to us |
We reply to a request within 30 days. The full fee list and process are in our PAIA manual.
Your personal information (POPIA)
| Form | Use it to | Cost |
|---|---|---|
| Form 1: Objection to processing | Object to us using your personal information | Free |
| Form 2: Correction or deletion | Ask us to correct, delete or destroy your personal information | Free |
| Form 5: Complaint | Complain to the Information Regulator about how we handled your information | Free; sent to the Regulator, not to us |
To ask whether we hold information about you, no form is needed: a plain email is enough.
Before you send
- Include proof of identity, and proof of authority if you act for someone else.
- Tell us how you would like us to reply: by email or by post.
- For a PAIA request about someone else's information, say which right you want to exercise or protect, and why the record is needed for it.
Analytics and marketing choices
You don't need a form for these. Use Change my choices on our privacy policy page.